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Answered By: Li Fu
Last Updated: Mar 30, 2022     Views: 9

Primo VE authentication profiles were out of the order. It resulted in the reverse of the two login options: USNA Midshipmen, Faculty & Staff switched to Alma authentication whereas Other Users resorted to SAML.

Resetting the profile order resolved the issue: Alma > Configuration Menu > Discovery > Authentication > User Authentication > set SAML as profile 1 and Alma as profile 2.